Acceptable Use · Last updated 30 October 2026
Acceptable Use Policy
The short version. Write true notes about care you gave. Use labels, not names. Follow your employer's rules and the law. Don't attack, copy or overload the service.
This policy is part of the Terms of Service. Breaking it can lead to suspension or the end of your access.
1. Keep identifying details out of Kura Notes
Kura Notes is built so that each person you support is recorded by a label you choose (for example "J.R." or "Resident 2"). To protect the people you support, and you:
- Do not type a person's full legal name, date of birth, Social Security, Medicaid, Medicare, insurance or other ID number, home address, phone number, email address, or photographs into Kura Notes.
- Use generic words where the app suggests them ("the individual", "the provider", "the pharmacy").
- Do not name a device after a person. Device type names are the only thing about a device we receive.
- Never send a note, a screenshot of a note, or details about a person you support to Kura Notes LLC, including in a support email. We will delete anything like that we receive and will not act on it.
Even with these steps, a note is still sensitive. Lock your device, keep your PIN private and store backups and exports only where your employer allows.
2. Write honest records
- Write only about care you actually provided, at the times you provided it.
- Do not use Kura Notes to create, back-date or alter records to mislead anyone, including an employer, payer, auditor, investigator or court.
- Read every note before you sign it. Correct a signed note only with a dated addendum, as the app does.
3. Follow the rules that apply to you
- Follow every law, licensing rule, program rule and employer policy that applies to you, including rules on which tools you may use for work and where records must be kept.
- If your employer does not allow outside tools, do not use Kura Notes for that work.
- Do not use Kura Notes in an emergency, or instead of reporting something you are required to report (for example abuse, neglect or an incident). Call 911 in an emergency and follow your reporting duties.
4. Respect the service
- Do not probe, scan, attack, overload or try to break into our servers, the licence service or the admin console, or get around sign-up, trial, device or seat limits. If you find a security problem, please tell us at admin@kuranotes.org; we welcome good-faith reports and will not pursue a researcher who reports it privately, does not access or change data that isn't theirs, and gives us reasonable time to fix it.
- Do not copy, resell, share or reverse-engineer the app, or use it to build a competing product.
- Do not use automated scripts to sign up, or create accounts with false details.
- Do not upload or send anything unlawful, harmful or infringing.
5. What happens if the rules are broken
We may warn you, suspend your licence or end your access, and report unlawful activity where we must. Your notes stay on your device either way. Report misuse to admin@kuranotes.org.